Request for telephone support from our team

With a doctor's consultation by telephone or video (Online Doctor Consultation) or a medical second opinion (Swiss Second Opinion), we offer security and optimal treatment recommendations from the comfort of your own home - with the medical know-how of Hirslanden, the largest private hospital group in Switzerland.

Online Doctor Consultation
Call with a leading specialist of Hirslanden: CHF 400.- (including: 30min discussion on prepared medical documents, answering questions about diagnosis, treatment and medication)

Swiss Second Opinion
Written second opinion by a leading specialist of Hirslanden: CHF 650 (including: assessment of specific medical question, review of submitted documents and radiological images, evaluation of diagnosis and treatment options, recommendation for further action)

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You have the opportunity to register various requests or to provide us with information. We will use your personal data that you have entered only for the purposes mentioned by you or listed during registration. Your data will then be deleted as soon as possible unless we are legally obligated to store it. You will always have the right to information, rectification, restriction, data portability, objection, erasure and in certain cases the right to lodge a complaint with a competent supervisory authority. You may revoke your consent at any time via the following e-mail address datenschutz@hirslanden.ch.

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Business hours

Monday to Friday, between 8.00 and 17.00 (CET/CEST). Here you will find an overview of the official holidays in Switzerland.