Please provide following information:
- WHERE did it happen?
- WHO is calling?
- WHAT has happened?
- HOW many people are involved?
- WAIT for questions – please do not just hang up
Emergencies occur suddenly and unexpected. Emergencies come at inopportune moments and require timely, correct action. What can you do when something happens?
Keep calm. Gain an overview and act decisively.
In urgent cases, ring 144 (Switzerland) ; highly qualified specialists are available to help you around the clock.
As the Hirslanden hospitals do not specialise in paediatric medicine, we recommend to direct these emergencies to the children’s or cantonal hospitals.