Along with patient satisfaction, patient safety is among the key aspects of patient benefits. Consistent hygiene management is thus essential, especially in hospital areas with an increased risk of infection, such as intensive care units. However, patient safety also includes such topics as near incidents, the Surgical Safety Checklist and vigilance. The Hirslanden Private Hospital Group also collects data on the number of unplanned read-missions and reoperations and the number of falls based on the International Quality Indicator Project (IQIP). Last but not least, the topic of mortality and the way it is handled constructively is also key to increasing patient safety.